ATTENTION CUSTOMERS: For information regarding our pending merger with Waste Management (NYSE:WM) announced on April 15, 2019, please see the news release here. If you are a current customer and are wondering if the merger will affect your account, please click here. Thank you.

 
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ATTENTION CUSTOMERS: For information regarding our pending merger with Waste Management (NYSE:WM) announced on April 15, 2019, please see the news release here. If you are a current customer and are wondering if the merger will affect your account, please click here. Thank you.


Service Alert
City of Northbrook and Village of Wilmette temporary service changes
March 23, 2020
 

City of Northbrook and Wilmette:

Advanced Disposal’s motto is “Service First, Safety Always”.  At Advanced Disposal, safety is of utmost importance and should not be ranked as it is our lifeblood: the safety of our employees, our customers and the general public wherever we are operating.  As the world is adjusting daily to the challenges that COVID19 is creating for all of us, rest assured we are prepared to continue providing our essential services to you and your residents.  As a company, we are implementing policies and procedures to ensure that our employees are as safe as possible while performing our services, and to keep our customers and the public safe as well.

EFFECTIVE MARCH 23, 2020, ADVANCED DISPOSAL IS IMPLEMENTING THE FOLLOWING CHANGES TO OUR City OF NORTHBROOK/WILMETTE COLLECTION SERVICES:

·         All trash/refuse and recycling must be placed in the company designated cart. Loose items outside of the container will not be collected at this time.

·         All bulk item pickup/collection is suspended until further notice.

·         All white good pick up services are suspended at this time.

·         The Northbrook Community Roll-Off  box is temporarily unavailable at this time (2800 Shermer Rd. location)

·         The Northbrook customer walk in service window is suspended at this time. There are No visitors allowed on the property until further notice.

 

The COVID19 pandemic has caused tremendous disruption to our personal and professional lives, and Advanced Disposal is not immune to these events.  At this time, we are adjusting our workforce and practicing the protocols and recommendations of the Centers for Disease Control (CDC):  cleaning and disinfecting, social spacing, remote workstations, etc.  

In terms of our frontline services and collection services, we are providing a public health service and will continue to deliver our services as efficiently and effectively as possible.  We stand ready to adjust as needed as more waste materials move from the commercial/industrial sector to the residential sector due to school closures, reduced hospitality/leisure activities and reduced commercial/industrial activities. 

Lastly, communication will be very important over the next few weeks.  We know how much your community relies on our services, and we truly view our relationship as a partnership.  As of this time, all disposal facilities are operational and we are operating as close to 100% workforce as possible in providing collection services.  In the event of any issues that could affect collections in your community, we will be reaching out immediately to advise of the issue, and determine a response that works for both partners.  Each day we are receiving more information which causes adjustments, but we want to make sure our partners know as soon as possible to avoid confusion or add stress to an already challenging time. 

Please contact us directly if you have any questions or concerns.

Thanks for your partnership & commitment to keeping our work staff safe at this time of crisis.

ADVANCED DISPOSAL

Advanced Disposal Customer Service

847-2724145

 
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Northbrook Trash Collection & Recycling Solutions

 
2800 Shermer Road
Northbrook, IL 60062
Phone: 847-272-4145
Fax: 847-272-9610
Email: NorthbrookIL@AdvancedDisposal.com
Hours of Operation

Monday      8 am - 5 pm
Tuesday     8 am - 5 pm
Wednesday   8 am - 5 pm
Thursday    8 am - 5 pm
Friday      8 am - 5 pm
Saturday    CLOSED
Sunday      CLOSED

Services Provided

Commercial Collection & Disposal
Commercial Recycling
Construction & Demolition Collection & Disposal 
Residential Collection – Local Government Opportunities
Residential Collection – Subscription

 

 
Yard Waste Sign-Up

The yard waste program is optional and at an additional cost. Please fill out the information below and an Advanced Disposal Customer Care representative will contact you at the number provided to confirm service start and arrange payment.

 
 

By submitting this form, you are requesting yard waste service through Advanced Disposal for the 2018 yard waste season.

 
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Guidelines for Municipal Customers   Guidelines for Subscription Customers   Guidelines for Commercial Customers
You're A Municipal Customer If...
your local government selected your solid waste provider for you. Please select your city/town and county to view your garbage guidelines and holiday schedule.
 
You're A Subscription Customer If...
you choose your service provider. Please find our garbage guidelines and holiday schedule below.
 
Guidelines for Curbside Garbage Service

Curbside Garbage Service

  • Pickup once per week.
  • Garbage must be placed curbside the night before collection day, or prior to 6:30 a.m. on the scheduled day of collection.
  • Place all garbage in provided cart. Place cart at least 3 feet away from any other object such as mailbox, car, other cart, etc.
  • Items NOT accepted for pickup include: hazardous waste.

Curbside Recycling Service

  • Pickup once per week.
  • Recyclables must be placed curbside the night before, or prior to 6:30 a.m. on the scheduled day of collection.
  • Items accepted for pickup include: Bi-metal and aluminum cans, plastics #1- #5, corrugated cardboard, newsprint and magazines, clear, green and brown container glass.

Yard Waste Service

  • Pickup once per week.
  • Yard waste must be placed curbside the night before collection day, or prior to 6:30 a.m. on the scheduled day of collection.
    Items must be bundled and not to exceed 36 inches in length.

Bulk Waste Service

  • Bulk waste pickup is once per week.
  • Bulk waste must be placed curbside the night before, or prior to 6:30 a.m. on the scheduled day of collection.
  • Items NOT accepted for pickup include: NO ELECTRONICS. Freon items will not be taken unless the refrigerant has been removed by a certified technician and properly stickered as such. 
  • Tires are not accepted.
Holiday Schedule

There will be no pickup on the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Routes will be pushed back by one day following a holiday
For example, if Christmas Day is Tuesday and your normal service day is Wednesday, you will be serviced on Thursday. Customers who are normally serviced on Friday of that week will be serviced on Saturday.  

 
You're A Commercial Customer If...
you choose your service provider. Please find our garbage guidelines and holiday schedule below.
 
Guidelines for Commercial Garbage Service

All Containers

Containers must not be blocked and trucks must have access to provide service. 

Please make sure waste is contained, within safe capacity levels and not overflowing. Drivers may not be able to service overloaded containers. 

Please do not place any hazardous materials in container. This includes: any waste solid or liquid waste material resulting from the manufacturing or use of pesticides, highly flammable or explosive wastes, caustic wastes, toxic wastes, and any other material that the Health Authority determines to be a likely hazard to the public health, safety or environment. 

Containers must be placed and remain on a hard, level surface and must be secure. 

The placement of enclosures and containers can have a direct effect on safety.  An improperly placed enclosure or container may lead to accident, injury, or property damage.  Check with your Advanced Disposal representative to ensure safe placement.

Additional Guidelines for Roll-off Containers

Containers may not be loaded above the top of the container and the weight must be evenly distributed. 

Thirty (30) yard containers may not be used for concrete, dirt, stumps, bricks or any other heavy materials. 

Twenty (20) yard containers must be used for very heavy loads and may be filled only half full.  

Preferred maximum weight of 20,000 lbs. varies by state regulations.

Holiday Schedule

There will be no pickup on the following holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Routes will be pushed back by one day following a holiday
For example, if Christmas Day is Tuesday and your normal service day is Wednesday, you will be serviced on Thursday. Customers who are normally serviced on Friday of that week will be serviced on Saturday.  

 
Electronics Recycling

Monthly Electronic Recycling Collection
Fleet Maintenance Garage, behind the Village Hall
1227 Cedar Lane, Northbrook, IL 60062
First Tuesday of every month, 8:00a.m. – 3:00p.m.

Accepted items include:
• Household electronics


Northfield Township Road District
1928 Lehigh Avenue, Glenview, IL 60026
847-724-7055
Open March – November, Monday-Friday, 7:00a.m. – 3:00p.m.

Accepted items include:
• Computers and computer accessories (keyboards, monitors, printers, scanners)
• Batteries
• Cell phones, pagers
• Small electronics
• Televisions


Lake County drop-off:

Public Works Yard/Firearms Training Center
1180 Half Day Road, Highland Park, IL 60035
847-336-9340
Open Tuesday and Friday, 7:00a.m. – 1:00p.m.

Accepted items include:
• Computers and computer accessories (keyboards, monitors, printers, scanners)
• Cell phones, telephones, fax machines
• Small household appliances
• Stereos, CD players, DVD players, VCRs
• Televisions


Cook County drop-offs:

Glenview Transfer Station
1151 North River Road, Des Plaines, IL 60016
847-724-9205
Open Saturdays, 9:00a.m. – 11:30a.m.

Winnetka Public Works
1390 Willow Road, Winnetka, IL 60093
847-716-3568
Open Tuesday, 10:00a.m. – 12:00p.m. and Thursday, 1:00p.m. – 3:00p.m.

Cooks County electronic recycling drop off locations accepted items include:
• Computers and computer accessories (keyboards, monitors, printers, scanners)
• Fax machines, telephones, cell phones
• Power tools or cords
• Small household appliances (microwaves, toasters, blenders, vacuum cleaners)
• Stereo equipment, CD players, DVD players, VCRs
• Televisions

For more information, visit the Cook County electronics recycling website.

Household Hazardous Waste

Fleet Maintenance Garage, behind the Village Hall
1227 Cedar Lane, Northbrook, IL 60062
Open Monday-Friday, 7:00a.m. – 3:00p.m.

Accepted items include:
• Light bulbs and household batteries (no car batteries)


Northfield Township Road District
1928 Lehigh Avenue, Glenview, IL 60026
847-724-7055
Open March – November, Monday-Friday, 7:00a.m. – 3:00p.m.

Accepted items include:
• Batteries
• Household paint (oil and latex, limited to 10 one gallon cans)
• Hydraulic oil
• Transmission fluid


SWALCO’s Household Chemical Waste Public Drop-off Collection Events
1311 North Estes Street, Gurnee, IL 60031
Second Saturday of each month, and the fourth Monday of each month
Appointments are required – make your appointment on the SWALCO website or call 847-336-9340.

Accepted items include:
• Aerosol products
• Antifreeze and motor oil
• Fertilizer, herbicides, pesticides
• Fluorescent light bulbs/CFLs
• Gasoline and kerosene
• Oil-based paints, paint removers, furniture stripper and varnishes

 

Community/Fundraising Activities

In observance of Earth Day and Arbor Day, Advanced Disposal welcomes you to join us at the Village of Northbrook’s annual Earth Day and Arbor Day event scheduled for April 16th from 9:00 AM to 12:00PM. The event will be located at Village Green Park. For more information or for volunteer opportunities please visit: http://northbrook.il.us/EarthDay

HIGH STANDARDS. HAPPY CUSTOMERS.

  • Thank you for doing a great job! You are consistent with being on time; there is never garbage lying around or left in bins. Great job and please know that we appreciate your service.

     
    Sheryl M.
    Resident
    Cary, IL
     

    Thank you for continued great on-time service. Communication is key when dealing with Customer Service.  Your website is easy to use and informative. I lived in Chicago all my life and moved to Northbrook six years ago. I feel that Advance Disposal is so customer aware, nothing like Chicago. Thankful to be a Customer! 

     
    Anastasia G.
    Resident
    Northbrook, IL
     
     
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About Advanced Disposal

Advanced Disposal (NYSE: ADSW) brings fresh ideas and solutions to the business of a clean environment. As the fourth largest solid waste company in the U.S., we provide integrated, non-hazardous solid waste collection, recycling and disposal services to residential, commercial, industrial and construction customers across 16 states and the Bahamas. Our team is dedicated to finding effective, sustainable solutions to preserve the environment for future generations.

 
 
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If you are a residential customer, please don’t forget to regularly visit both your local municipality’s solid waste page as well as our local facility and your community’s individual page (scroll down slightly on your local facility page to the Guidelines for Municipal Customers tab) and click on the link for your community’s garbage collection guidelines and holiday schedule. Thank you!

 

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