ATTENTION CUSTOMERS: For information regarding our pending merger with Waste Management (NYSE:WM) announced on April 15, 2019, please see the news release here. If you are a current customer and are wondering if the merger will affect your account, please click here. Thank you.

 
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ATTENTION CUSTOMERS: For information regarding our pending merger with Waste Management (NYSE:WM) announced on April 15, 2019, please see the news release here. If you are a current customer and are wondering if the merger will affect your account, please click here. Thank you.


Service Alert
Service Alert
March 30, 2020
 

Advanced Disposal’s motto is “Service First, Safety Always”. At Advanced Disposal, safety is of utmost importance and should not be ranked as it is our lifeblood: the safety of our employees, our customers and the general public wherever we are operating. As the world is adjusting daily to the challenges that COVID-19 is creating for all of us, rest assured we are prepared to continue providing our essential services to you and your residents. As a company, we are implementing policies and procedures to ensure that our employees are as safe as possible while performing our services, and to keep our customers and the public safe as well.

 

EFFECTIVE MARCH 30, 2020, ADVANCED DISPOSAL IMPLEMENTED THE FOLLOWING CHANGES TO OUR COLLECTION SERVICE:

 

Trash Service:

No changes to service. All material must be bagged, including material in your container or cart. We cannot pickup loose material off the ground. Therefore, loose items outside of the container will not be collected.

 

Bulk Service:

All bulk item pickup/collection are suspended until further notice. As an alternative solution for your large item disposal needs, we offer rental of roll-off dumpsters in 10, 20, and 30 YD sizes. Please contact our customer care team at 248-625-5470 or MichiganCustomerCare@advanceddisposal.com for more information and pricing.

 

Yard Waste Service:

At this time, yard waste service has been postponed until May. We will make a determination in late April if we need to delay further.

 

The COVID-19 pandemic has caused tremendous disruption to our personal and professional lives, and Advanced Disposal is not immune to these events. At this time, we are adjusting our workforce and practicing the protocols and recommendations of the Centers for Disease Control (CDC): cleaning and disinfecting, social spacing, remote workstations, etc.

 

In terms of our front line services and collection services, we are providing a public health service and will continue to deliver our services as efficiently and effectively as possible. We stand ready to adjust as needed as more waste materials move from the commercial/industrial sector to the residential sector due to school closures, reduced hospitality/leisure activities and reduced commercial/industrial activities.

 

Lastly, communication will be very important over the next few weeks. We know how much your community relies on our services, and we truly view our relationship as a partnership. As of this time, all disposal facilities are operational and we are operating as close to 100% workforce as possible in providing collection services. In the event of any issues that could affect collections in your community, we will be reaching out immediately to advise of the issue, and determine a response that works for both partners. Each day we are receiving more information which causes adjustments, but we want to make sure our partners know as soon as possible to avoid confusion or add stress to an already challenging time.

 

 Thanks for your partnership,

 Advanced Disposal Customer Care

 
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Attention: Yard Waste season for Clarkson runs from April 1st to November 30th, 2020.
 
Yard Waste Helpful Reminders for Pickup:
·         Weekly limit for residential subscription customers is 12 bags of yard waste.
·         Pickup of additional bags must be scheduled in advance and PRE-PAID for a cost of $1 per bag.
·         Please call customer care at 248-625-5470 or email
MichiganCustomerCare@advanceddisposal.com to schedule and pay for pickup. The Local office is NOT ABLE to take any payment or schedule an additional pickup.
·         Yard waste is STRONGLY RECOMMENDED to be in commercially available brown paper bags. ADS does not offer any bags for sale.
·         Weight of cans or bags should not exceed 25 lbs.
·         Yard waste can NOT be put into cardboard boxes or black plastic bags for curbside pickup.
·         Personal containers MUST be CLEARLY labeled as yard waste and lids should be left off. Containers need two handles so they can be safely lifted. All yard waste must be contained within the container, but not jammed – it must freely come out when tipped. Advanced Disposal is NOT responsible for any damages to personal containers.
·         No 55-gallon drums.
·         Branches must be smaller than 2” in diameter, no longer than 4’, bundled and TIED together with twine. The bundle must be able to be picked up by one person and should not weigh more than 25 lbs. Each bundle counts as one bag/item towards the weekly limit.
·         NO household trash, plastic pots, wrappers, sod, dirt, or large root balls still containing dirt can be placed in bag/container. Any bag or can with these items will be rejected and left at the curb as these items contaminate the load and are not able to be accepted at our compost recycle facilities. Once prohibited items are removed, we will recover on NEXT SERVICE DAY.
·         Yard Waste CAN NOT be disposed of in regular trash. Any trash containing yard waste will be rejected and left at the curb. Once Yard Waste is separated from trash, we will recover on NEXT SERVICE DAY.
·         All Yard Waste must be at the curb by 6 am. Yard waste could be picked up before or after regular trash pickup, and as early as 6 am.
 

Advanced Disposal - Clarkston

 
4941 White Lake Road
Clarkston, MI 48346
Phone: (248) 625-5470
Hours of Operation M-F 9am - 4pm

We do not take payments at our facility
Service Notes

 

Holiday Schedule

New Year’s Day – Service will be delayed by one day.

Memorial Day – Service will be delayed by one day.

Independence Day – Service will be delayed by one day.

Labor Day – Service will be delayed by one day.

Thanksgiving Day – Service will be delayed by one day.

Christmas Day – Service will be delayed by one day.

Services Provided

Residential Garbage Collection & Disposal
Residential Recycling Collection
Commercial and Industrial (roll-off)
Residential Yard Waste Collection and Disposal for the following cities: Clarkston, Waterford, Springfield Twp, Independence Twp, Keego Harbor, Lake Angelus, White Lake, and Union Lake (12 bag limit per week)

 
 
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  Guidelines for Subscription Customers  
You're A Subscription Customer If...
you choose your service provider. Please find our garbage guidelines and holiday schedule below.
 
Holiday Schedule
There will be no pickup on the following holidays:

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
ROUTES WILL BE PUSHED BACK BY ONE DAY FOLLOWING A HOLIDAY
For example, if Christmas Day is Tuesday and your normal service day is Wednesday, you will be serviced on Thursday. Customers who are normally serviced on Friday of that week will be serviced on Saturday. Please note: this only applies to holidays that fall on Monday through Friday. There will be no change to the routing when a holiday falls on a weekend.
 
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About Advanced Disposal

Advanced Disposal (NYSE: ADSW) brings fresh ideas and solutions to the business of a clean environment. As the fourth largest solid waste company in the U.S., we provide integrated, non-hazardous solid waste collection, recycling and disposal services to residential, commercial, industrial and construction customers across 16 states and the Bahamas. Our team is dedicated to finding effective, sustainable solutions to preserve the environment for future generations.

 
 
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If you are a residential customer, please don’t forget to regularly visit both your local municipality’s solid waste page as well as our local facility and your community’s individual page (scroll down slightly on your local facility page to the Guidelines for Municipal Customers tab) and click on the link for your community’s garbage collection guidelines and holiday schedule. Thank you!

 

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